Which one of the following is NOT a valid purpose or objective of problem management?

A. To prevent problems and resultant incidents
B. To manage problems throughout their lifecycle
C. To restore service to a user
D. To eliminate recurring incidents

Answer: C. To restore service to a user

Business

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When formulating a goal programming model, the decision maker will use constraints similar to those used in regular linear or nonlinear programming models. In goal programming models, these constraints are known deviational constraints

a. True b. False

Business

Technology strategy is different form overall business strategy in that technology strategy has to deal much more with issues of uncertainty than general business strategy

Indicate whether the statement is true or false

Business