Emily works very hard to avoid developing a negative impression of herself. This is an

example of Emily engaging in __________ facework.

A) preventative
B) positive
C) corrective
D) none of the above

A

Communication & Mass Media

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An information technology company launched a massive advertising campaign about its new software application that helps people with their taxes. The company started airing the advertisements a month before the April 15 income taxsubmission deadline

What factor of persuasion did the company employ? a. Timing and context b. Examples and testimonials c. Gratification and framing d. Diffusion and adoption

Communication & Mass Media

A simplified drawing or sketch that resembles a more complex object is known as a

A) textual graphic. B) diagram. C) flowchart. D) model. E) map.

Communication & Mass Media