Broadcasting over the Internet is referred to as:

Michael was complaining to another member of the house painting crew, "I don't know how they expect me to do an adequate job. The ladder is too short, the paintbrushes are old, and the paint we use is watered down and doesn’t stick." Michael’s company lacks the ________ workers need to be able to do a good job.

A) maintenance schedule B) instrumental support C) equipment inventory D) service infrastructure E) customer expectation mechanisms.

________ is the process by which parties to a dispute submit their differences to the binding judgment of an impartial third person or group selected by mutual consent

A. Conciliation B. Diplomacy C. Arbitration D. Mediation