Three-hundred-sixty-degree feedback systems will be effective in all organizations

As a new first-line sales manager, you would like to understand what motivates each salesperson. Joe, one of your salespeople, is a person who is almost completed self-motivated - you don't need to do much of anything to keep this person going. Joe always sets high goals for himself and likes it when the branch achieves its monthly quota, regardless of who sold the most to make that possible. Based on this information, you determine that Joe has which motivational drive?

a. the Competitor b. the Ego-driven c. the Achiever d. the Service-oriented e. a combination of all of the above

Identify the question that is least significant in determining whether your organization is customer-oriented

A) Are you easy to do business with? B) Do you keep your promises? C) Do you use frequent advertisement? D) Do you meet the standards you set?