A single channel single server system requires that the ________ rate be larger than the ________ rate

Why would a small firm most likely assign key accounts to top sales executives rather than set up a separate department for key accounts?

A. Customer delight B. Limited financial resources C. Centralized production quality control D. Selling center satisfaction E. To remind executives what it is like to sell

A professor records the number of students who complain each week throughout the semester. If the class size is forty students, what are 3-sigma control limits for this class? Construct a control chart and interpret the data

Week number Complaints 1 5 2 2 3 7 4 1 5 3 6 2 7 8 8 1 9 3 10 5 11 4 12 6 13 3 14 1 15 4