Why would a small firm most likely assign key accounts to top sales executives rather than set up a separate department for key accounts?

A. Customer delight
B. Limited financial resources
C. Centralized production quality control
D. Selling center satisfaction
E. To remind executives what it is like to sell

Answer: B. Limited financial resources

Business

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Two of the most important clauses in a distributor contract are the performance and cancellation clauses

Indicate whether the statement is true or false

Business

Flow time represents the time:

A) an order spends waiting for processing at a work center. B) an order spends being processed at a work center. C) an order spends moving from one work center to another. D) to complete an order, including time spent in processing and in waiting. E) none of the above

Business