A company utilized ________ when it asked consumers to indicate how they feel about panty hose

The process of fitting the organization to its environment is referred to as the _______ approach to organizational structure.

Fill in the blank(s) with the appropriate word(s).

An advantage of focus groups includes all of the following, EXCEPT

a. spontaneous, unrestricted group interaction among members b. eliciting wide-ranging participant responses c. high reliability of the results d. energetic atmosphere for focus group discussions e. ability to bring together difficult groups who normally would not participate in a study