The use of technology and current information __________the provision of excellent
customer service.
a. minimally enhances
b. has neutral benefit to
c. greatly facilitates
d. none of the above
c
Business
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Which of the following statements about immediate annuities is NOT correct?
A) The first benefit payment is typically made 1 month from the purchase date. B) The income flow must be fixed rather than variable. C) They have relatively short accumulation periods. D) They can only be funded with a single payment.
Business
The process of building, maintaining, and using customer databases and other databases for the purpose of contacting, transacting, and building customer relationships is called ________
A) data warehousing B) data mining C) database marketing D) participatory marketing E) permission marketing
Business