Instead of ruling the table horizontally or vertically, it is suggested that leaders be used to set off data items

In which of the following situations should a Problem Record be created?

A. An event indicates a redundant network segment has failed but it has not impacted users B. An Incident is passed to second-level support C. A Technical Management team identifies a permanent resolution to a number of recurring 53 Incidents D. Incident Management has found a workaround but needs some assistance in implementing

In the ________ of group development, group members try to get to know each other and establish common understanding

A) norming stage B) adjourning stage C) forming stage D) storming stage