The introduction of a speech should accomplish all of the following EXCEPT

A) Clarify to the audience why they should learn about this topic.
B) List the topics you'll be covering in the speech.
C) Build the audience's confidence that you know what you're talking about.
D) Break the ice by opening with a joke or other comment that is not related to the speech
topic.
E) Summarize the subject of the speech.

D

Communication & Mass Media

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An organization wants to implement changes to its new product based on the opinionsobtained from senior citizens before and after the marketing campaign. This is an example of measuring the audience's

a. attitude. b. action. c. awareness. d. impression.

Communication & Mass Media

Groups that contribute to interpersonal learning and to insight are called encounter groups

Indicate whether the statement is true or false.

Communication & Mass Media