Daniel Katz and Robert Kahn

A) The second principle of thermodynamics
B) The Social Psychology of Organizations
C) The Management of Innovation
D) General System Theory
E) The Fifth Discipline
F) Developing Organizations: Diagnosis and Action
G) The Social Psychology of Organizing
H) The four "promises" of systems theory

B

Communication & Mass Media

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Groupthink is most likely to occur when

A. the group is apathetic about the task B. One group member plays devil's advocate. C. too many group members attempt to assume the leadership role in the group. D. members think about a problem too long.

Communication & Mass Media

Which of the following is not a basic assumption of integrative negotiation?

A. Limited resources do not exist. B. Common interests are valued and sought. C. Interdependence is recognized and enhanced. D. The negotiating world is controlled by enlightened self-interest. E. The goal is a mutually agreeable solution that is fair to all.

Communication & Mass Media