Which of the following is never a deduction from the gross earnings of an employee?
a. FICA tax
b. Federal unemployment tax
c. Federal income tax
d. Medical insurance premiums
e. State income tax
b
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Intangible attributes often play dominant roles in determining the value of outputs from a service organization. These characteristics often lead service firms to rely on:
a. Input-related measures for measuring and monitoring operations. b. Output-related measures for measuring and monitoring operations. c. Intuitive judgment in monitoring operations. d. Qualitative measures exclusively for measuring and monitoring operations. e. Quantitative measures of output.
Which of the following is true about a piece rate plan?
A. It can be used for all types of jobs and in all types of industries. B. It is best suited for complex jobs and tasks. C. It can be used to encourage team work and collaboration. D. It has a direct link between the work and how much the employee earns. E. It encourages peers to perform as well as the co-workers and reduce conflicts.