Which item below is not used to determine interest on a consumer loan?

Customers who have purchased your product or service are familiar with its benefits

Assuming that your customers enjoyed the consumption experience, there is often potential left in the market from the current customers who could be persuaded to buy more. You, as a marketing manager, should therefore prioritize: A) market development strategy. B) diversification strategy. C) product development strategy. D) market penetration strategy.

The five product levels add more customer value, and together they constitute a(n) ________

A) core benefit B) basic product C) augmented product D) customer-value hierarchy E) expected product