It is BEST to express your emotions spontaneously in conflict situations

Which of the following is NOT one of the three tactical activities that are incorporated in most long-term public relations campaigns?

A) Advocacy B) Image management C) Positioning D) Promotion

Abigail and Mike were part of a team responsible for thinking of a new way to market the company's highest selling product

When they were finished and were more than satisfied with their work, they submitted the new ads to the advertising department. Two weeks later, they found out that the vice president of production disliked it and cancelled the ads. The team was upset and frustrated because: A. They knew the ads were not good when they submitted them. B. The team had trusted the ad department to keep the ads away from management. C. Upper management undermined their expectations of responsibility and empowerment. D. The team consisted of good friends.