Most state courts have upheld that employers have a qualified privilege to discuss an employee's past performance. Which of the following is NOT one of the rules a firm must follow to have this privilege?
A) Applicant must receive a copy of any information released by a former employer.
B) Inquirer must exhibit a job-related need to know the information.
C) Former employers must release only truthful information.
D) EEO-related information should not be released.
Answer: A
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Dividends payable is classified as a
A. Long-term liability B. contra stockholders' equity account to retained earnings C. current liability D. stockholder's equity account
With the "feel, felt, found" approach to handling objections, the salesperson:
A) will allow the customer to talk about his or her fears and worries, then relate how another customer had similar fears and how the product being sold met those fears or worries B) answers the objection directly C) will reply "yes, but ..." and then explain how the product's benefits will answer the customer's objection D) avoids confrontation by sympathizing with the customer, then provides the correct information