An organizational pattern that classi?es main points by logical categories or groupings is called

A) spatial B) topical C) cause/effect D) chronological

B

Business

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A visual representation of all of the touchpoints for a consumer who comes into contact with a company's products, services, or brands before, during and after a purchase decision is known as a ______.

A. customer touchpoint curve B. customer experience graph C. consumer journey map D. interaction matrix

Business

Because it provides the option to convert, a convertible bond will have a yield (interest rate) above that of an otherwise similar non-convertible bond of the same issuer.

a. true b. false

Business