“At first I was really mad that Angus ate the last of my macarons, but then I realized it really is a compliment to my baking. Then I didn’t feel so angry!” says Justin. Justin is engaging in ______.

a. reframing
b. empathizing
c. owning his feelings
d. analyzing the situation

a. reframing

Communication & Mass Media

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An animated delivery helps a speaker establish positive ethos

Indicate whether the statement is true or false

Communication & Mass Media

A friend comes to you for advice about her next speech. Her material is well -prepared, but

she is unsure about how to make her delivery interesting. What specific tips can you give her, especially with regard to gestures and vocal variety? What will be an ideal response?

Communication & Mass Media