A firm targeting Six Sigma quality will use a process capability ratio of ________ as their goal

Which of the following statements concerning 360-degree feedback systems is most likely FALSE?

A. 360-degree feedback tools are data based and provide good development feedback. B. Most 360-degree feedback systems are designed to make comparisons between people. C. Research shows that firms with 360-degree feedback systems had a drop in shareholder value. D. 360-degree feedback provides insight into self-perceptions and others' perceptions of leadership skills

A physician endorsing a specific brand of medicine would have a high level of:

A) attractiveness B) likeability C) expertise D) personality