Louisa enjoys her professional career but gets the most joy from helping out at the homeless shelter in her community every Tuesday after work. The joy Louisa feels from helping out is an example of _____.

The goal when giving feedback should focus on the outcomes of the communication. This type of feedback is often called what?

A) Constructive feedback B) Destructive feedback C) Criticism D) Collaboration E) Unified communication

The main points of your memo should be included in __________________

a. the first lines of your text b. an index c. a summary of the memo d. any attachments you include