Diversifying among different kinds of assets is called asset allocation

Which of the following is a disadvantage associated with positive gaps in perceived service quality?

A) customers' expectations adapt over time B) results in short-term dissatisfaction C) results in increased costs for the company D) causes employee dissatisfaction

Charlie owns a building. He enters into a contract with Atlas Inc. that allows it to place a cell phone tower on top of his building. Which of the following interests in real property does Atlas Inc. have?

A) leasehold estate B) easement by express agreement C) conditional estate D) license