The cat's low weight, broken claws, and its fur being matted indicated that the animal was being neglected

A bricks-and-mortar retailer questions whether it should also sell goods through the Web as part of a dual distribution channel strategy. What step is involved in the retailer's direct marketing strategy?

a. order fulfillment b. customer contact c. customer response d. business definition

The major proportion of a retailer's promotional effort should be directed at its primary trading area

Indicate whether the statement is true or false