A weighted average of the value of a random variable, where the probability function provides weights, is known as _____
a. a probability function
b. a random variable
c. the expected value
d. None of the answers is correct.
c
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In an attempt to improve customer service, Cobalt Toys Inc. decided to assign a team to investigate the kinds of services offered by competing companies. The team discovered that a smaller company, Nuance Games Corp., seemed to have outstanding customer service. The team then determined the major differences between the two companies and developed a plan to incorporate the best elements of Nuance Games into Cobalt Toys. Which of the following is being implemented by Cobalt Toys?
A. environmental dynamism B. strategic maneuvering C. cooperative action D. benchmarking E. forecasting
Pay that focuses on position and duties performed rather than on a specific individual's contribution is called:
A. Base pay B. Pay raises C. Salary D. Relational returns