Most employees are sensitive to organizational efforts to promote ethical behavior because these represent social standards of right and wrong. This thinking is prevalent at which of the following levels?

You're writing a sales message to entice potential customers to join your gym. Telling your audience that the first 50 responders will get a free one-week trial period at your gym ________

A) makes it difficult for your audience to act B) is an example of social proof C) creates a sense of desire through perceived scarcity D) shows how you meet their scheduling needs E) overstimulates your audience by telling them too much too soon

Qualifications inventories can be tracked and maintained by using all of the following EXCEPT a ________

A) ratio analysis matrix B) personnel replacement chart C) position replacement card D) skills inventory software