IBM employs the term ____________ to describe the deconstruction (or unbundling) of a company's activities and subsequent reconstruction into ____________ (as opposed to a value chain) in which value is created by businesses and their suppliers,

buyers, and partners by combining and enhancing the component services collectively provided by participants.
a. conglomerating; value portfolios
b. componentization; value nets
c. delimiting; servicescapes
d. delimiting; service portfolios
e. conglomerating; service portfolios

b