When the speaker's message is clear, but the listener needs more information to understand it, which probe is best?

A) Elaboration probe
B) Clarification probe
C) Repetition probe
D) Reflective probe
E) A probe is not best. Use a deflective response.

Answer: A
Explanation: A) Correct. Here, you did not understand part of the message, but it was not due to a lack of clarity but a lack of information. Hence, an elaboration probe is most appropriate.
B) Incorrect. A clarification probe is most appropriate when the message is unclear or ambiguous. Here, you did not understand part of the message, but it was not due to a lack of clarity but a lack of information. Hence, an elaboration probe is most appropriate.
C) Incorrect. A repetition probe is most appropriate when the conversation has drifted and the listener wants to refocus the topic of conversation. Here, you did not understand part of the message, but it was not due to a lack of clarity but a lack of information. Hence, an elaboration probe is most appropriate.
D) Incorrect. A reflection probe is most appropriate when the listener wants to encourage the communicator to explore the same topic more in-depth. Here, you did not understand part of the message, but it was not due to a lack of clarity but a lack of information. Hence, an elaboration probe is most appropriate.
E) Incorrect. A probe is appropriate when the listener wants additional information. Deflective responses are appropriate when comparisons or reassurance are needed. Here, you did not understand part of the message, but it was not due to a lack of clarity but a lack of information. Hence, an elaboration probe is most appropriate.