Managers at the Imperial Hotel-Chicago complained that the chain's overall image was hurt because Imperial Hotel-Dallas was overcharging guests and providing poor service. The Imperial Hotel was experiencing ________ conflict

Moderate users of a good or service are most likely to be enticed by a frequency program

Indicate whether the statement is true or false

After the disappointment of not getting a new position, an employee states, "That job looks like a real headache, anyway." This is an example of ________ to reduce discomfort from dissonance

A) reducing importance B) increasing importance C) reducing influence D) increasing influence