When writing a recommendation report using an indirect approach, how should you present the problem or need that your recommendation addresses?

Keep descriptions vague.
Use specific examples.

Use specific examples.

To lend credibility to the seriousness of your report, use specific examples when describing the problem or the need your recommendation addresses.

Business

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Carla, a team leader in charge of customer relationship management, is planning strategies to improve the profitability of her firm's least profitable but loyal customers

She is also examining methods for "firing" customers in this group who cannot be made profitable. To which of the following customer relationship groups do these customers belong? A) butterflies B) true friends C) strangers D) barnacles E) innovators

Business

The euro was introduced as a physical currency in January 2002 at an exchange rate of $1.16/€. In early 2014, the euro traded as high as $1.40/euro. You would observe that by early 2014, the euro had ________ against the dollar

A) depreciated B) appreciated C) fallen D) lost its purchasing power

Business