Research indicates that when two people communicate, nonverbal messages convey:

A) much less impact than verbal messages
B) slightly less impact than verbal messages
C) slightly more impact than verbal messages
D) much more impact than verbal messages
E) the same impact as verbal messages

D

Business

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The redemption rate for paper coupons (10 percent) far exceeds that of mobile coupons (1 percent)

Indicate whether the statement is true or false

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Technical reports, company-prepared sales literature, and writer testimonials from customers are most likely provided in ________ presentations

A) value B) sensory C) reminder D) persuasive E) informative

Business