Which of the following describes the Reflective Paradigm?
A) The practice of public relations exists somewhere between accommodation and advocacy.
B) Individual practitioner roles vary from being technical to managerial.
C) Accommodation is the ideal role of the practitioner.
D) The focus is on the social legitimacy of organizations.
E) Public relations practices should reflect prevailing public opinion.
Answer: D
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Which of the following might improve a manager's communication skills and performance?
A. Empowering individuals B. Valuing the customer C. Listening actively D. All of the above
Which poor listening habit occurs when a group member pays more attention to the way a member looks how members look and speak rather than to what they say
a) Pseudo listening b) Selective listening c) Superficial listening d) Defensive listening e) Disruptive listening