Business firms are permitted to systematically charge a portion of the market value of fixed assets as depreciation against annual revenues

Trina is a physical fitness trainer who tries to create fitness routines based on her understanding of the customers and their specific fitness goals. Which of the following service processes does this illustrate?

a. Information processing b. Possession processing c. Mental stimulus processing d. People processing

Given the non-linear nature of marketing research, it is not a very systematic process.

a. true b. false