The hormonally-based stereotypical characteristic most often associated with masculinity is

The increase of which variable directly results in a decrease in the opportunity for interaction among the group members?

a) Siz b) Cohesiveness c) Climate d) Productivity

To overcome the fear that significant others in the organization will tell the client they were crazy to buy your product or service you should:

a) inoculate the client against counterclaims by stating objections and rehearsing refutations. b) build a strong relationship with the client. c) Stay in touch with occasional emails or phone calls. d) build personal credibility with the client.