The persuasive speaker acts as a(n)

A team is facing an ethical dilemma when:

A. One team member believes a specific solution is unethical while another's values are violated by the only other practical alternative B. The team knows what is ethical but is too lazy to follow that path C. The leader sets a standard of ethical principles for the team D. All of the above E. None of the above

Changing something that has a negative connotation into a more positive one is referred to as ______.

a. presuming goodwill b. lightening up c. reframing d. listening