Demonstrating sympathy and empathy helps listeners to

a. understand self ?perception.
b. understand others' perceptions.
c. deal with whatever situation is encountered.
d. make one appear caring.

c

Communication & Mass Media

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The speed and ease with which messages can be sent to multiple audiences is known as ________

A) availability B) accountability C) accessibility D) approachability

Communication & Mass Media

Noise in a cell phone connection, problems with audio in a teleconference, or Internet difficulties with an online videoconference are typical of ______.

a. environmental distractions b. medium distractions c. source distractions d. semantic diversion

Communication & Mass Media