The speed and ease with which messages can be sent to multiple audiences is known as ________

Therese is creating an outline that contains delivery cues

such as "slow down" or "eye contact." This is an example of a delivery outline. Indicate whether the statement is true or false

Speakers whose position violates the receiver’s expectation of what the speaker’s position would be are generally perceived as:

a. less credible b. more credible c. more likeable d. less trustworthy