The association technique requires the respondent to construct a response in the form of a story, dialogue, or description

Why have strategic alliances become so important to the international airline industry? What is the scope of such alliances? How do such alliances benefit both the airlines and their customers?

What will be an ideal response?

The situation in which the data needed for a process activity is available and stored in an accessible location is called an information silo

Indicate whether the statement is true or false