Having _____________________ is (are) helpful when customers want to know how your product or service compares to other competitors

A. An organizational plan
B. Excellent time management
C. SPIN selling methods
D. Benchmark comparisons

D

Communication & Mass Media

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A benefit of presentation aids is that ________

A) they help you write the speech B) they help you appear and feel more confident C) they always are quickly and easily put together D) all of the above.

Communication & Mass Media

As your textbook explains, emotional appeal is

A. unethical unless it is combined with reasoning from principle. B. often necessary when a speaker is trying to move an audience to action. C. seldom used by public speakers in support of honorable causes. D. All of these answers are correct. E. Both seldom used by public speakers in support of honorable causes and unethical unless it is combined with reasoning from principle.

Communication & Mass Media