Under the Magnuson-Moss Warranty Act, aggrieved consumers must assert their warranty breach claims through the informal dispute-resolution procedure before taking legal action

Women who rent their wedding gowns instead of buying them and wearing them only once are taking advantage of a ________ utility

A) form B) place C) time D) possession E) price

There are three steps involved in creating a public relations campaign. The first step is to ________

A) conduct a SWOT analysis B) develop objectives C) formulate a mission statement D) recruit and train public relations specialists E) pretest components of the proposed public relations campaign