Which of the following is true regarding customers as primary sources for competitive research?
A) They are an easy source for business markets since most data is published in magazines or
on the Internet.
B) Service professionals are a good source of information regarding the selection process of
customers.
C) Retailers provide useful customer information, especially in business markets.
D) They are an easy source in consumer markets since consumers can be asked directly.
D
Business
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____________ represent a special type of order taking that entitles customers to a specific unit of service
a. Suggestions b. Reservations c. Trackers d. Repossessions e. Contracts
Business
Preventing vulnerability during the EC design and pre-implementation stage is far more expensive than mitigating problems later
Indicate whether the statement is true or false
Business