Which of the following is part of the product element of the marketing mix?

Identify the components of total quality management (TQM):

a. jointly establish SMART goals with employees b. focus on problem solving and performance improvement c. listen to and learn from customers and employees d. use accurate standards to identify and eliminate problems e. get every employee involved f. make continuous improvement a priority

Mutual funds that sell shares directly to investors and repurchase shares investors want to sell are called ________ funds

A) open-market B) open-end C) closed-end D) fair value