Financial managers perform different tasks developing a financial plan or budget, extending credit to customers, evaluating proposed large expenditures, and raising money to fund a firm's operations

With generalization analysis, there are just two types of evidence: ________ and ________

A) variability; summary B) summary; sample size C) variability; sample size D) variability; error E) error; sample size

Any direct interface between customers and a company–whether it is online, in-person, or over the phone–is called a(n) ________

A) share of customer B) customer target C) touchpoint D) customization E) analytic