Along with her resume, Marsha included a

document that argues that she is the best fit for the position. In this document, she also explains how her skills and knowledge fit perfectly with the posted position. This document is referred to as a(n) .
A. resume
B. cover letter
C. personal mission statement
D. pamphlet

Answer: B

Communication & Mass Media

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When Karen is nervous, she sometimes twists her ?ngers in her hair when she is giving a

speech. Karen is using what type of nonverbal communication? A) dating B) illustrator C) regulator D) adaptor

Communication & Mass Media

Ralph’s coworkers believe he is honest, trustworthy, and sincere. This dimension of credibility is known as _ ___________

a. coherence b. charisma c. competence d. character

Communication & Mass Media