Communication researcher Burgoon and her team (2014) used sophisticated computer-assisted behavioral observation tools to study nonverbal behavior and found that in a U.S. sample, deceivers:

A. were concise and preferred direct eye contact.
B. used less illustrator gestures to redirect conversation.
C. were less creative in their speech.
D. used less lip adaptors, such as biting.

Answer: C

Communication & Mass Media

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People who have a win-lose approach to conflict, and always seek to win, have a

confrontational style of conflict management. Indicate whether the statement is true or false

Communication & Mass Media

The earliest important influence on a person’s sense of origin and identity is that person’s ______.

a. best friend b. spouse c. work supervisor d. family

Communication & Mass Media