________ is defined as a strong human tendency to respond to another's action with similar behavior.

Leoutsakas draws upon the work of Coste, who claims three purposes for narratives. Which of the following is one of those purposes?

a. To acquire more power in the social order b. To explain cultural realities c. To entertain the masses d. To deflect attention from reality e. All of the above

You are called to negotiate a dispute with one of your providers, with whom you have had a long and professional relationship. You have been to baseball games together and visit his family regularly. What are some of the steps you would take to conduct a bargaining based on interest?

a. Identify issues; develop a list of options for each issue; set your reservation point in advance. b. Identify your zone of agreement; identify an acceptable option; identify interests in each issue. c. Identify issues; identify interests in each issue; develop a list of options for each issue. d. Develop a list of options for each issue; set your reservation point; identify issues.