You are called to negotiate a dispute with one of your providers, with whom you have had a long and professional relationship. You have been to baseball games together and visit his family regularly. What are some of the steps you would take to conduct a bargaining based on interest?

a. Identify issues; develop a list of options for each issue; set your reservation point in advance.
b. Identify your zone of agreement; identify an acceptable option; identify interests in each issue.
c. Identify issues; identify interests in each issue; develop a list of options for each issue.
d. Develop a list of options for each issue; set your reservation point; identify issues.

c. Identify issues; identify interests in each issue; develop a list of options for each issue.

Communication & Mass Media

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A claim that involves a judgment about whether something is good or bad is a(n)

A. value claim. B. fact claim. C. policy claim. D. attitude claim.

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Koinophilia is a universal characteristic of beauty. When people possess this feature, ______.

A. their faces have average features B. their faces are perfectly symmetrical C. their bodies are perfectly symmetrical D. they have an appropriate mix of babyish and sexually mature facial features

Communication & Mass Media