In a study of 30 customers' utility bills in which the monthly bill was the dependent variable and the number of square feet in the house is the independent variable, the resulting regression model is = 23.40 + 0.04x
Given this model, for a customer with a 2,000 square foot house and a monthly utility bill equal to $100.00, the residual from the regression model is approximately -$3.40. Indicate whether the statement is true or false
TRUE
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An insurance company that is owned by its policyowners, who share the insurer's divisible surplus in the form of participating policy dividends, is known as
A) a reciprocal insurance company B) a stock insurance company C) a reinsurance company D) a mutual insurance company"
When responding to a customer request or complaint, how can a writer achieve the best results possible?
A) By indicating how company policy determines the response to the request or complaint B) By indicating a more appropriate method of filing the request or complaint C) By identifying who is at fault regarding the request or complaint, and then offering a solution anyway D) By offering future discounts and benefits to ensure loyalty E) By showing understanding for the customer request or complaint