To increase the effectiveness of e-mails, some researchers are employing "heat mapping," which tracks eye movements with cameras to measure what people read on the computer screen

When having to convey negative information in a routine message, what should the writer do?

A) Stress only the most positive information B) Refer to the negative information in general and nonspecific terms C) Put the negative information in as positive terms as possible D) Avoid explaining the negative information E) Use an indirect approach

In a pure strategy game, each player adopts a single strategy as an optimal strategy

Indicate whether this statement is true or false.