______ refers to the ability of workers to identify and acknowledge emotions when they occur, and instead of having an immediate emotional response, to take a step back, allowing rational thought to influence their actions.

A. Emotional intelligence
B. Empowerment
C. Emotional change
D. Motivation

Answer: A. Emotional intelligence

Business

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Permanent committees that help a club conduct ongoing activities are called __________ committees

Fill in the blank(s) with the appropriate word(s).

Business

What are the two roles of supplementary services?

What will be an ideal response?

Business