Which of the following is not considered, legally, to be an employment test?
A. Personality tests
B. Interviews
C. Job analyses
D. Application forms
E. Educational requirements
C. Job analyses
Employment tests are legally considered to consist of any procedure used in the employment-selection decision process. Thus, even application forms, interviews, and educational requirements are now considered tests.
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Which of the following is true about emoticon use for business communications?
A) Emoticons should only be used for internal communications. B) Emoticons should be avoided in all professional communications. C) Emoticons can soften the impact of negative messages. D) Emoticons can add depth and meaning to email messages. E) Emoticons can be used for internal and external messages very effectively.
Which part of the email often determines the audience's decision to read an email?
A) Subject line B) Sender C) Attachment identification D) Overall appearance E) Spelling and grammar