How can an organization direct a Twitter tweet to a select group of follows?

A) By adding a hashtag
B) By adding an "@" symbol
C) By setting up separate Twitter accounts for each user group
D) By embedding links into the Twitter feed
E) By asking select followers to retweet messages

Answer: B
Explanation: B) Typing "@" in front of a specific username on Twitter allows you to aim your tweet at particular people or groups. You can use this technique to respond to a compliment or complaint, or to respond to a specific question. The comment is posted on your Twitter stream and shows up in the "mentions" section of the user's Twitter account.

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The "costs" of lying in negotiation include all of the following except:

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