How does a sales rep most likely create value for the customer with this product?
A) Sell the customer the exact components that will integrate with the customer's current system.
B) Speed the transaction along so that the customer can purchase quickly.
C) Offer a lower price if the customer buys more than one system.
D) Offer to demonstrate the product in the customer's office.
E) Allow the customer to see a demo of the product online to see how they will be able to use the product.
A
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Service environments, also called ____________ relate to the style and appearance of the physical surroundings and other experiential elements encountered by customers at service delivery sites
a. service planes b. servicescapes c. service boxes d. servicetomies e. service vaults
A company accomplishes a market development strategy by attracting new customers from the same market to purchase its current products
Indicate whether the statement is true or false